Making an Appointment
Inverloch Healthcare offers a flexible appointment system to allow us to care for a range of urgent, non-urgent, complex and health maintenance needs. New patients and visitors are all welcome.
Appointments can be made online via our website, by phone or in person.
We are committed to continuity of care and where possible will offer you an appointment with the GP of your choice. If this is not possible our staff will recommend an alternative GP.
Our standard appointments are 10-15 minutes and in this time we can usually deal with one to two issues.
If you feel you may require a longer appointment please let us know at the time of booking.
If you require an urgent appointment, please let our reception staff know and you will be directed to our practice nurse.
If you are a new patient to our clinic welcome.
Please download and complete prior to attending or please attend five minutes early for your appointment and reception will provide you will a copy to complete.
All accounts must be paid on the day.
From Monday to Friday children under 16, Healthcare Card (HCC) and pensioners will be bulk billed for consultations
Please note that we do not bulk bill any consultations on a Saturday.
All new patients, including HCC holders and children, will be privately billed on their first appointment and will incur a $50 out of pocket cost.
Consultation fees are outlined below- effective as of 1st October 2019.
Standard (Item 23)
Long (Item 36)
OUT OF POCKET COST
$50* New Patient
$50* New Patient
Some services may involve extra charges and will not be bulk billed. These include some minor surgical procedures, wound dressings or fracture treatments. The cost of procedures varies depending upon the type, complexity and materials involved.
An appointment is required for all referrals. Your GP cannot provide backdated referrals.
An appointment is required to discuss results unless by prior agreement with your doctor. Your treating GP will advise you of how your results will be made available to you. Our practice nurse plays an important role in communication of this information after your results have been checked by your GP.
If you are unable to keep a scheduled appointment we ask that you please phone or email to cancel as soon as possible. Failing to attend or late cancellation may incur a fee.
After-Hours Medical Care
Your privacy is a high priority at Inverloch Healthcare. It is our policy to maintain the security of personal health information. We abide by the Privacy Act 1988 (Cth), the Privacy Amendment (Notifiable Data Breaches) Act 2017 and the Victorian Health Records Act (2001).